PPG Minutes of 16th January 2025 Meeting

 

BACK TO MAIN INDEX

 

Present:   TC Chair, AA Deputy Chair, CM, AC, JN, PM, JR Secretary, Kevin Murphy (Senior Practice Manager) Donald MacIver (Pharmacy Team Manager)

Apologies: PCW, PC, JJ, BS, JL

Minutes from the last Meeting

Minutes - of the November 2024 meeting were approved unanimously

 

Matters Arising

  • Patient Survey – Hannah to send out the document.
 

Staffing

  • There are 24 GPs. Will update FTE at next meeting.
  • Other Clinicians to be added to the website for patients to have information, plus to know what they can do to help other Clinicians.
  • Level 5 GP’s mentor newer GP’s
  • Nursing Team capacity is good and the wait to see if Nursing Staff is short.
  • GP’s - there is possibly a two week wait, plus on the day appointments.
  • There will be 6 Pharmacists in the Pharmacy Team again in March.
  • Paramedic has joined and is managing Advanced Nurse Practitioners (ANP’s), Social Prescribers, Physios.
  • A small practice in Cowley is supported by PML – a partner practice.
  • Bridge Street remains part of Banbury Cross Health Centre and is used on Wednesday for Spirometry tests.
 

Complaints, Compliments and Feedback

  • 18 complaints in December which were dealt with quickly, they go to Dr. Sanders and James M actions the letters to the patients.                         
 

Vaccinations

  • Query re - more people presenting with Flu this year - the uptake for the vaccine has been lower this year.
  • People who are well and under 65 years old weren’t offered a Flu vaccination this time (in line with NHSE guidance).
  • The RSV (Respiratory Syncytial Virus) vaccine came out in September for the 75 -79 age group, this vaccine has been found not to be effective over the age of 80.
  • People who turned 80 from 1st September 2024 are eligible until 31/08/2025 as part of a catch up programme
 

Donald McIver   Pharmacy Team Manager

  • The team process 100-120 documents a day that are sent from e.g. hospitals.
  • Many Patient consultations and advice are carried out over the phone each day.
 

Any other Business

  1. The Committee is set up for 20 people – plus a virtual Committee if more than 20.
  2. Over 100,000 COVID Vaccinations have been administered since December 2020
  3. Donald thanked the PPG members who have been involved with the vaccination clinics for their help.
  4. Kevin Murphy (Practice Manager) reported the Staff are a really good team, Friendly and professional. Recruiting the right people into the team. The culture is good.